Electricity tariffs are determined on the basis of the conditions stipulated in the Concession Agreement between the Government of Vanuatu and UNELCO
ELECTRICITY RATES
Over the last 31 Years we made an impact, we have long way to go.
These are the concepts that shape our distinctive culture & differentiate us from others. They true the unique spirit of our Firm guide the behaviors that enable us to deliver the promises we make to our clients and our people.
The tariff policy assures a solidarity mechanism between different customers of UNELCO concessions : EFATE, TANNA and MALEKULA
Did you know that 10 Vatu/kWh paid by Large Domestic Customers allows 7000 small domestic customers and streed lighting to benefit from rates that are subsidized by 46-66% ?
Electricity tariffs are determined on the basis of the conditions stipulated in the Concession Agreement between the Government of Vanuatu and UNELCO, international best practice in tariff determination, the investment plan and the socio-economic priorities of the Government.
The Government and UNELCO undertake a review of electricity tariffs at regular intervals, usually every 5 years. The Public Utility Regulatory Authority (URA) generally acts on behalf of the Government in the tariff review process.
In case of disagreement between the Government and UNELCO on the scope of the tariff revision, the disagreement is referred to a specialized and neutral entity. The last tariff revision took place in May 2011 pursuant to the decisions of the Arbitral Tribunal in Australia.
Once the basic tariff has been established, in accordance with the abovementioned rules, this tariff is adjusted every month in order to take account of the evolution of the economic parameters affecting the costs of the water system, in particular the price of the electricity needed for pumping and the inflation suffered by the different types of costs.
The discount formula was also determined in May 2011 as part of the latest tariff revision and UNELCO provided monthly to the Public Utility Regulatory Office (URA) the supporting documents associated with the evolution of the discounting parameters
Monthly electricity bills are established in accordance with the provisions of the subscription policy and the concession contract.
Except in the rare cases of temporary non-accessibility of a meter, the invoice is based on meter consumption index readings, the number of days between each relay, the applicable rate and the current VAT level.
Electricity bills are due on or before the 15th of the month following the month of issue of the invoice.
